Everything you need to know before purchasing a unique piece from Anna's collection.
About the Collection
Are all pieces authentic?
Each piece is carefully selected, with descriptions providing available information regarding its age, origin, materials and condition.
Are the pieces vintage or antique?
Our collection includes both vintage and antique pieces. The age and period of each item are stated in the individual product description whenever known.
Condition & Authenticity
What condition are the pieces in?
Vintage and antique pieces naturally show signs of age and use. Any notable imperfections, restoration or signs of wear will be clearly described and photographed.
Are the colours and materials shown accurately?
We make every effort to photograph each piece as accurately as possible. Please note that colours may vary slightly depending on your screen.
Orders & Payments
How can I place an order?
Select your chosen piece and follow the ordering process on the product page.
Which payment methods do you accept?
We accept debit and credit cards, as well as bank transfers.
Shipping & Delivery
When are orders shipped?
Orders are carefully prepared and dispatched twice a week, every Tuesday and Friday.
How will I receive my tracking information?
Once your order has been dispatched, you will automatically receive an email containing your tracking link, allowing you to follow your delivery.
How long does delivery take?
Orders generally arrive within 2–5 business days after dispatch. Please note that delivery times may vary due to weekends, public holidays or exceptional circumstances.
Do you ship internationally?
Yes. We offer shipping across France and internationally, allowing collectors and enthusiasts to enjoy Anna's carefully selected pieces wherever they are.
How are antique and vintage pieces packaged?
Every piece is carefully packaged according to its size, material and fragility to help ensure it is protected during transit.
Returns
Can I return an antique or vintage piece?
Returns are handled according to our applicable terms and conditions. Due to the unique and often fragile nature of antique and vintage pieces, we recommend reviewing our return policy before making a purchase.
Need More Information?
Have a question about a particular piece?
We are happy to provide additional information, photographs or measurements where available.
Don't hesitate to contact us — we'll be happy to help!